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General privacy

Privacy is important, which is why all information is treated confidentially and used and processed in accordance with the provisions of German data protection laws and especially the General Data Protection Regulation (GDPR). The following aims to provide information about the type, scope and purpose of data collection.

The contact information published in the Impressum (legal notice) is not provided for advertising or informative material to be sent to We hereby expressly object to this.

Gathered data

Registration on the website requires users to provide their company name, first name, last name, and email as well as a password chosen by them. Once a user has registered, in order to provide its services collects and stores more information and files connected with the emails that will be created. Since the data serve to fulfill the contract, the legal basis is therefore Art. 6 (1) (b) GDPR.

First name, last name and email is also required when making contact via the contact form. These data are stored in order to be able to answer the customer's query and possibly follow-up questions - legal basis is thus Art. 6 (1) (f) GDPR.

In order to optimize our online service, we also collect information about the names of retrieved files, retrieval date and time, browser type and version, the user’s operating system, and the previously visited website. This information is stored anonymously. Legal basis is Art. 6 (1) f) GDPR.

Use of data has access to the company name, first name, last name and email address, and may use this to verify the Customer’s entrepreneurial status. For purposes of technical administration, maintaining customer relations and performance of the contract, and its vicarious agents may also inspect the data in relation to the created emails.

Disclosure will not, without the Customer’s explicit consent, pass on or sell the data to third parties, unless is required to do so for legal reasons (Art. 6 (1) (c) GDPR). may, in order to assert claims, pass on data to third parties bound by a professional duty of confidentiality (Art. 6 (1) (f) GDPR).


For to provide its services, it is necessary to store cookies on the Customers’ computers. Cookies are small text files stored by the browser for a website it has visited, in which information about the user can be saved. The user can deactivate this function in their browser settings, although this can restrict the functions of the website and the online tool.


Users can register for a newsletter on the website. For this we require and store your email address. The registration must first be confirmed by means of a link in a sent e-mail (so-called double opt-in procedure). The legal basis is thus Article 6 (1) (a) GDPR.

You can unsubscribe from the newsletter at any time by following the link provided in the newsletter.

Service companies

For the operation of the website and services the data transfer to various service companies is necessary, e.g. for hosting and newsletter shipping. The legal basis is Art. 6 (1) (b) and (f) GDPR.


The Customer can, at any time, request information about the scope and content of the personal data stored about them. In addition, the customer can request the deletion of his data or object to the data processing. In such cases, can terminate the contract immediately. Furthermore, a correction (updating of the data) as well as a data transmission (export in a machine-readable format) is possible at any time. There is the right of appeal to a supervisory authority.

Responsible for data processing: Thomas Surmann, Stargarder Str. 19, 10437 Berlin info (at) responsive (dot) email. Other up-to-date contact information can be found in the Impressum (legal notice).


All data is transmitted via SSL (transport encryption). Furthermore, all systems are protected as well as possible to prevent third parties from gaining access to your data. Despite regular checks, it is however not possible to guarantee complete protection from all risks. Email communication in particular can be prone to security vulnerabilities.

Storage time

Depending on the intended use or legal deadlines, the retention period of the personal data results. Regularly storage takes place for the duration of the business relationship.

Privacy Policy for the use of Facebook-Plug-ins (Like-Button)

On our websites plug-ins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated. You recognise these plug-ins by the Facebook-logo or the Like-Button on our site. For an overview of Facebook plug-ins, please see here:

If you visit our websites, a direct connection between your browser and the Facebook server is established by this plug-in. By that Facebook receives information that you have visited our websites with your IP-address. If you click the Facebook-Like-button while you are logged on to your Facebook account you may link the contents of our websites to your Facebook account. Thereby Facebook can associate your visit of our websites to your Facebook account. We would like to point out that we as providers of these websites do not obtain knowledge about the contents of the transmitted data as well as the use of such by Facebook. For further information, please check the Privacy Policy of Facebook under

If you do not wish that Facebook associates your visit of our websites to your Facebook account, please log out of your Facebook account.

Privacy Policy for the use of Google Analytics

This website uses Google Analytics, a website analysis service by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer to analyse your use of the website. The information generated by the cookie about your use of this website (including your IP address) is sent to and stored at a Google server in the U.S.A. If the IP-anonymisation is activated on this website, your IP-address will be shortend priory within the member states of the European Union or other contractual states of the Treaty on the European Economic Area.

Only in exceptional cases your complete IP-address will be transmitted to a server in the U.S.A. and shortened there. Commissioned by the operators of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities for website operators and to provide other services related to website and internet activities. Google will not associate your IP address with any other data held by Google.

You may prevent the installation of cookies by adjusting the settings of your browser; however, if you do so, you may be unable to use all features of this website. Further, you may prevent the collection of data generated by cookies and related to the use of this websites by downloading and installing the the plug-in under the following link:

Privacy Policy for the use of Twitter

On our websites functions of the service Twitter are integrated. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter as well as the function "Re-Tweet" websites visited by you are linked to you Twitter account and posted to other users. In doing so, data will be transmitted to Twitter.

We would like to point out that we as providers of this websites do not obtain knowledge about the contents of those data. For further information, please check the Privacy Policy of Twitter:

The privacy settings of your Twitter account can be adjusted under

Sources: Facebook privacy policy, Google Analytics privacy policy, Twitter privacy policy

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